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Why did I get charged?

I don't understand why I was already charged? I haven't taken all my lessons yet.

Carrie Heckel avatar
Written by Carrie Heckel
Updated over a week ago

Trala is an automatic subscription service.

If you take weekly or bi-weekly lessons, you will be charged every 4 weeks or 28 days exactly.

If you take monthly lessons, you will be charged monthly on the same date.

Your Trala subscription will charge based on the schedule above regardless of whether you've used all the lessons you've accrued in that cycle. But don't worry, you do NOT lose lessons, even if life gets busy and you need to skip a week or two. Those purchased lessons can be scheduled with any teacher at any available time, for up to a year. Each payment adds more lessons.

For more information on how Trala works, click here.

To view your next renewal date, log in to your Trala account here.

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