How does billing work?
Trala is an automatic subscription service for online violin lessons. There are currently 3 different types of subscriptions available to students.
Weekly lessons (30 or 60 minute)
Bi-weekly lessons (30 or 60 minute)
Monthly lessons (30 or 60 minute)
For students who take weekly or bi-weekly lessons, the subscription renews every 4-weeks (or 28 days exactly). For students who take monthly lessons, the subscription renews on the same date every month. You can view your renewal date by logging in at Trala.com. Click here for more information.
What do I get?
On the date of renewal, students are issued certificates for the numbers of lessons that come with the subscription.
There are 2 ways to schedule these lessons.
You can set up an automatic schedule, where the lessons are scheduled at the same day and time every week or every-other-week (depending on your subscription).
You can schedule manually on your own at student.trala.com or through the Trala app.
Students may start, stop or change automatic schedules any time by logging in at Trala.com. Depending on what you selected during sign-up, you may have already opted in to an automatic schedule. Click here for more information.
Note: Automatic scheduling is currently only available for weekly or bi-weekly subscriptions.
Common Questions about How Trala Works:
What happens if I don't use all my lessons?
If you aren't able to schedule all of your lessons before your subscription renews, you will not lose out on those lessons. They simply carry over and are valid for up to one year from the date they were generated. If you are consistently unable to schedule your lessons before your renewal, you may want to consider downgrading or pausing your subscription. For more information on how to do that, click here.
What if I need more lessons than my current subscription is providing?
If you running out of lessons to schedule, you may always upgrade your subscription to receive more credits! Students can upgrade at Trala.com. Click here to learn more.
Can I just pay for lessons as I go?
Trala is a subscription service and does not offer any "pay as you go" or "a la carte" options. However, you may always pause your subscription to give yourself time to use up the lessons you already have. Click the link here to learn more about pausing.
Does Trala offer in-person lessons?
Trala is an online music school. All lessons and classes are taught online by world-class teachers using Zoom. If you're interested in supplementing your online experience with in-person instruction, talk to your teacher or contact Student Support and we can guide you toward a recommended school or teacher in your area.